Last updated: January 2026

1. Important Information and Our Role

PerkClub Limited is a company incorporated in England and Wales (company number 16711206) with its registered office at 249 Cranbrook Road, Ilford, England, IG1 4TG.

PerkClub operates a technology platform that connects consumers with independent merchants. PerkClub does not sell goods or services to consumers.

Personal data is handled under a split-controller model, as follows:

PerkClub acts as an independent data controller in relation to:

• website visitors;

• platform account registration and authentication;

• security, fraud prevention, analytics, and platform operations; and

• communications relating to the Platform, legal terms, and service updates.

Merchants act as separate and independent data controllers in relation to:

• goods and services they provide;

• subscriptions purchased by consumers;

• fulfilment, refunds, complaints, and customer service; and

• compliance with consumer, tax, and sector-specific laws (including food safety and allergens).

PerkClub does not determine how Merchants use consumer data beyond providing the technical platform. Merchants decide what personal data they collect from consumers and how it is used, in accordance with their own privacy notices.

This Privacy Policy also applies to individuals acting on behalf of Merchants (including owners and staff users) where PerkClub processes their personal data as an independent data controller.

2. Scope of This Policy

This Privacy Policy applies to:

• visitors to the PerkClub website; and

• users of the PerkClub platform to the extent PerkClub acts as a data controller.

Processing carried out by Merchants is governed by the relevant Merchant’s own privacy policy.
Processing carried out by PerkClub on behalf of Merchants is governed by the Merchant Data Processing Agreement.

The website and Platform are not intended for children, and we do not knowingly collect personal data relating to children.

3. Personal Data We Collect

We may collect the following categories of personal data where relevant:

• Identity Data: name, username, date of birth (for age verification), account identifiers.

• Contact Data: email address, contact preferences, correspondence.

• Technical Data: IP address, device identifiers, browser type, operating system, and log data.

• Usage Data: interactions with the website or Platform, pages viewed, and feature usage.

• Marketing Data: communication preferences and opt-in status.

We also use aggregated or anonymised data that does not identify individuals.

4. How We Collect Personal Data

We collect personal data through:

• direct interactions, such as account creation, contact forms, and support emails;

• automated technologies, including cookies, analytics, and log files; and

• third-party service providers that support hosting, analytics, and communications.

Further information is available in our Cookie Policy.

5. How We Use Personal Data and Legal Bases

We process personal data only where permitted by law, relying on the following legal bases:

• performance of a contract, to provide access to the Platform to consumers and Merchant users;

• legitimate interests, including platform security, analytics, and service improvement;

• legal obligations, including regulatory and tax compliance; and

• consent, where required for marketing communications.

PerkClub does not use consumer data to make decisions about Merchant goods or services.

6. Marketing Communications

You may receive marketing communications from PerkClub where you have opted in or where otherwise permitted by law.

You may opt out at any time using unsubscribe links or by contacting support@perkclub.io.

Opting out of marketing communications does not affect essential service communications.

7. Sharing Personal Data

We share personal data only with trusted service providers acting on our instructions, including:

• hosting and infrastructure providers;

• analytics and monitoring tools; and

• communications providers.

All service providers are subject to appropriate contractual and security safeguards.

We do not sell personal data.

8. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

• UK adequacy regulations;

• the UK International Data Transfer Agreement (IDTA); or

• the UK Addendum to the EU Standard Contractual Clauses.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Access to personal data is restricted to authorised personnel and service providers with a legitimate business need.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including compliance with legal and accounting requirements.

Retention periods vary depending on the nature of the data and applicable legal obligations. Further information about retention periods may be provided on request.

11. Your Data Protection Rights

You have rights under UK data protection law, including the right to:

• access your personal data;

• correct inaccurate data;

• request erasure in certain circumstances;

• object to processing based on legitimate interests;

• withdraw consent for marketing; and

• lodge a complaint with the Information Commissioner’s Office.

Requests may be made by contacting support@perkclub.io.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will provide notice through the website or Platform.

14. Contact and Complaints

If you have questions about this Privacy Policy or how we use your personal data, please contact:

Email: support@perkclub.io
Address: 249 Cranbrook Road, Ilford, England, IG1 4TG

You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.