Where to find our terms

When you sign up to PerkClub you’ll be asked to accept our Terms of Service. Merchants who process member data also accept a Data Processing Agreement. Those documents — as presented and accepted at signup — are the binding contract between you and PerkClub Limited. The summary on this page is provided for convenience only; if anything here disagrees with the signed version, the signed version applies.

Headline points

  • Monthly rolling contract. No long-term commitment. Cancel any time from the merchant dashboard.
  • Plans and pricing are described on our pricing page and billed monthly in advance via Stripe.
  • Per-location pricing. Your tier includes one participating location; each additional location carries a monthly fee at the rate shown on the pricing page.
  • Gift memberships are an optional add-on with a monthly fee per participating location. Claimed gifts must be honoured for their full term.
  • Transaction fees of 1.5% + 20p apply to membership payments from standard UK cards. Stripe’s rate increases to 2.5% for EEA cards and 3.25% for international or American Express cards.
  • Weekly payouts to your linked Stripe account, minus PerkClub and Stripe fees.
  • You own your member data — we process it on your behalf under the DPA, with the sub-processors disclosed there.
  • Member perks are between you and your member. PerkClub provides the platform; you fulfil the perks you promise.
  • Your branding is used to run your membership pages, passes, and kiosk displays, and by default we may name you as a PerkClub customer in our own marketing — you can opt out of the latter any time by emailing hello@perkclub.io.
  • Governing law: England and Wales, with exclusive jurisdiction in the English courts.

Acceptable use

You may not use PerkClub to sell anything illegal under UK law, to violate Stripe’s prohibited business categories, or in any way intended to defraud customers. The signed Terms cover this in full.

Want a copy before signing up?

Email hello@perkclub.io and we’ll send you the current Terms of Service and (if you’ll be processing member data) the Data Processing Agreement.

Privacy

See our privacy policy for how we handle personal data on this website. The signed DPA covers how we process member data inside the platform.